
Taking paper-based clinics digital
How Orbit Care took independent clinics in Karnataka from paper registers to digital, ABDM-ready records.
10pilot clinics live across Karnataka
M1ABDM sandbox licence in place
1platform for records, appointments, billing and patients
Situation
- Most clinics still run on paper registers. Patient history sits in files that get lost, so doctors ask the same questions at every visit.
- Appointments are walk-in only, so queues are long and unpredictable.
- India's ABDM health-record mission runs on digital records, and clinics on paper can't take part.
Task
- A records and practice system a single-doctor clinic can start using in a day, at a price it can afford.
- Ready for ABDM, and simple for patients to use on their own phones.
Action
- Built Orbit Care, our own platform: patient registration, EMR, encounters, prescriptions and lab workflows.
- Added scheduling with reminders and queue management across doctors and locations.
- Added GST-ready billing and dashboards for clinical, operational and financial performance.
- Launched a patient mobile app with a clinic marketplace, and secured an ABDM M1 sandbox licence.
Result
- 10 pilot clinics live across Karnataka
- M1 ABDM sandbox licence in place
- 1 platform for records, appointments, billing and patients
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